Baseplan Field Service Mobility Module

The Baseplan Field Service Mobility (FSM) Module is a complete solution that was designed to optimize the customer experience through improved service delivery and maximized, mobile workforce capabilities.

April 7, 2017

Baseplan North America Inc.

Baseplan 57eac87d0160a

The Baseplan Field Service Mobility (FSM) Module is a complete solution that was designed to optimize the customer experience through improved service delivery and maximized, mobile workforce capabilities.

Enables technicians to process all aspects of service and repairs by providing full access to the operating system including service history, parts availability and technical support
Jobs are dispatched directly to the field, allowing for real-time feedback on job acceptance, travel and location tracking, on-site hours, as well as the work carried out
Service and/or job cards can be completed while on site, and once the device restores data connectivity, the information will automatically upload to the system, as well as download any new jobs
Scan in parts consumed, providing detailed analysis on part replenishment and labor requirements
Take photos of equipment
Capture signatures direct to device (sign-on-glass)
Record notes electronically while on site
Have access to real-time integration to back-end systems

Fill out the form below to request more information about Baseplan Field Service Mobility Module

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